Refund Policy

Last updated: 11/12/2024

1. Free Trial Period

All new Premium subscriptions start with a 2-day free trial. You can cancel your subscription at any time during the trial period and you won't be charged.

2. Subscription Cancellation

You can cancel your subscription at any time. After cancellation:

• Your Premium access will continue until the end of your current billing period
• No partial refunds are provided for unused subscription time
• You will not be charged for future billing periods

3. Additional Extraction Credits

Unused extraction credits are eligible for refund within 14 days of purchase, provided they haven't been used.

4. How to Cancel or Request Support

Contact our support team at safg.dalferov.das@gmail.com for:

• Trial cancellation assistance
• Subscription management help
• Extraction credits refund requests
• Any other billing questions